Terms & Conditions

Welcome to THXBACK! These Terms & Conditions govern your use of our loyalty rewards system and SaaS platform. By accessing or using THXBACK, you agree to comply with these terms. If you do not agree, please do not use our services.

1. Definitions

• “THXBACK” refers to our company and platform offering loyalty reward solutions.
• “Business” refers to companies or merchants using THXBACK to manage customer loyalty points.
• “Customer” refers to end users who receive loyalty points from businesses.
• “Services” refers to all features, software, and tools provided by THXBACK.

2. Account Registration & Responsibilities

• Businesses must provide accurate information when registering.
• Each business is responsible for maintaining the security of its account.
• THXBACK is not responsible for unauthorized access due to weak passwords or negligence.
• Any misuse, fraud, or violation of our terms may result in account suspension.

3. Use of Our Services

By using THXBACK, you agree to:
✔ Use our platform only for legitimate business purposes.
✔ Follow all applicable laws and regulations related to customer data and privacy.
✔ Not engage in fraudulent activity, including generating fake customers or points.
✔ Ensure transparency in how points are assigned and used.

Businesses cannot use THXBACK for illegal activities, misrepresentation, or unauthorized marketing.

4. Loyalty Points System

• Businesses determine the point-earning structure for their customers.
• THXBACK provides the platform for point tracking but does not control individual business policies.
• Points have no cash value and cannot be exchanged for real money.
• Businesses are solely responsible for managing their customer loyalty programs.

5. Payments & Billing

• Businesses must pay per customer as per our pricing plan.
• All payments are non-refundable (refer to our Refund & Cancellation Policy).
• If payment fails, account access may be restricted until dues are cleared.
• Businesses are responsible for keeping their billing details up to date.

6. Data Privacy & Security

• Businesses must only collect necessary customer information (name & phone number).
• Businesses cannot sell, misuse, or share customer data without consent.
• THXBACK follows strict data protection measures, but businesses are also responsible for securing their data.
• THXBACK is not liable for any data breaches caused by user negligence.

For more details, see our Privacy Policy.

7. Account Suspension & Termination

THXBACK reserves the right to suspend or terminate accounts under the following conditions:
❌ Non-payment of dues.
❌ Violation of these Terms & Conditions.
❌ Misuse of the platform for fraudulent activities.
❌ Unauthorized use of customer data.

If an account is terminated, any outstanding payments must be cleared before reactivation.

8. Limitation of Liability

• THXBACK is not responsible for business losses due to system errors, downtimes, or incorrect usage.
• We do not guarantee continuous, uninterrupted access to our services.
• THXBACK is not liable for disputes between businesses and their customers.

9. Changes to Terms & Conditions

THXBACK may update these Terms & Conditions at any time. Changes take effect upon posting. Continued use of our services means you accept the updated terms.

11. Contact Us

For any questions about these Terms & Conditions, contact us:

📧 Email: support@thxback.com
🌍 Website: www.thxback.com/contact

By using THXBACK, you confirm that you have read, understood, and agreed to these terms.