Privacy Policy
At THXBACK, we are committed to protecting your privacy and ensuring the security of your personal and business data. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services. By accessing or using THXBACK, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1 Business and Account Information
- Business Name
- Contact Person Name
- Email Address
- Phone Number
- Business Address
- Payment Information
1.2 Customer Information (Collected by Businesses)
- Customer Name
- Customer Phone Number
- Loyalty Points Earned
1.3 Usage and Technical Data
- IP Address
- Browser Type
- Device Information
- Website Activity (Pages Visited, Actions Taken)
We do not collect sensitive personal data such as government-issued IDs, financial details of customers, or biometric data.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and manage our loyalty rewards system.
- To verify business accounts and maintain security.
- To process transactions and subscription payments.
- To send important updates, service notifications, and promotional offers.
- To analyze and improve our website performance and customer experience.
- To comply with legal obligations and prevent fraud.
3. Data Sharing & Third Parties
We do not sell, rent, or share your data with third parties except in the following cases:
- Service Providers: We may share data with trusted partners (e.g., payment processors, cloud storage providers) to operate our services.
- Legal Compliance: If required by law, we may share data with law enforcement or government authorities.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to a new entity.
We ensure that any third-party partners maintain strict confidentiality and security measures when handling your data.
4. Data Security & Retention
We implement industry-standard security measures to protect your data from unauthorized access, misuse, or loss. These measures include:
- Encryption of sensitive data during storage and transmission.
- Secure authentication for business logins.
- Regular security audits and updates.
We retain business and customer data only for as long as necessary to provide our services and comply with legal requirements. When no longer needed, data is securely deleted.
5. Your Rights & Choices
As a user of THXBACK, you have the following rights regarding your data:
- Access & Review: You can request a copy of the data we have about you.
- Correction: If any data is incorrect, you can request corrections.
- Deletion: You may request the deletion of your account and associated data. However, some data may be retained for legal reasons.
- Opt-Out of Marketing: You can unsubscribe from promotional emails at any time.
To exercise these rights, contact us at support@thxback.com.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. These may include:
- Essential Cookies: Required for website functionality.
- Analytics Cookies: Help us analyze usage and improve our services.
- Marketing Cookies: Used for personalized advertising and promotions.
You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. We encourage you to review this page regularly. Continued use of our services after updates means you accept the revised policy.
8. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
📧 Email: support@thxback.com
🌍 Website: www.thxback.com/contact
By using THXBACK, you agree to this Privacy Policy and our terms of service.